Hospitality Management (BTEC 5) – “HOTEL SCHOOL” Viesnīcu biznesa koledža

Hospitality Management (BTEC 5)

Hospitality Management (BTEC 5)

Hospitality Management (BTEC 5)

Study programme accredited in the United Kingdom


BTEC Level 5 Higher National Diploma in Hospitality Management is the UK Regulated Qualifications Framework’s Level 5 Professional Qualification in Hospitality Management.

The qualification allows to hold the following positions – Head of the Reception Department, Head of the Food and Beverage Department, Head of Revenue and Sales, Head of Customer Relations, Deputy General Manager of the Hotel.

The programme was developed in the United Kingdom in 2017, successfully combining knowledge of the work organization of hotel departments with the development of leadership and management skills.

Subjects of the programme

1st year

  • The Contemporary Hospitality Industry
  • Managing the Customer Experience
  • Managing Accommodation Services
  • Managing Food and Beverage Operations
  • The Hospitality Business Toolkit
  • Leadership and Management for Service Industries
  • Professional Identity and Practice
  • Internship (Work Experience)

2nd year

  • Hospitality Consumer Behaviour and Insight
  • Front of Office Operations Management
  • Hospitality Supply Chain Management
  • Facilities Management
  • Sales Management
  • Tourist Resort Management
  • Managing and Running a Small Business
  • Strategic Human Resource Management
  • Research Project
Download the full programme specification (Pdf)

Study process and internship

Acquisition of the programme will take 2,3 years or 5 semesters, during which 240 British credit points must be collected (equal to 120 ECTS or 80 Latvian credit points).

As part of the study process, students receive a set of assignments, which are completed individually or in groups, at the end submitting various types of work – reports, presentations, photo or video reports on practical tasks, etc. These assignments form each student’s individual portfolio, proving the expected learning outcomes. Student assessment is performed by both the subject assessor and an independent external verifier from the United Kingdom.

Within the framework of the programme, students undertake internships in high-level Latvian or foreign hotels and resorts – Italy, Spain, Greece, Germany, etc. During internships abroad, students receive a monthly stipend (lodging and boarding expenses are covered by the employer). Learn more about Internships and Scholarships.

At the end of the programme, a research project in the hospitality sector should be developed.
Tuition fees

The programme tuition fee is EUR 3,500 per year for EU citizens and EUR 5,000 per year for non-EU citizens. EU citizens can pay by semester and month.

BTEC programmes charge a one-time registration fee of EUR 500 for registration in the Edexcel Online system in the UK. Registration fee must be paid after the signing of the agreement. Admission to the programme is free of charge.

Find out more.

Programme accreditation data

BTEC Level 5 Higher National Diploma in HOSPITALITY MANAGEMENT, code 603/2278/0 (Ofqual Regulated Qualifications Framework (RQF) Qualification), is accredited in England, Wales and Northern Ireland until 31.08.2026.

Diploma sample:
BTEC diploma is awarded by Pearson Education Ltd, the largest examination body in the UK and the world, which develops academic (Edexcel) and vocational (BTEC, LCCI) curricula and tests the knowledge and skills acquired through them at more than 25,000 educational establishments in the UK and in more than 100 countries around the world. HOTEL SCHOOL Hotel Management College has been an accredited BTEC education centre since 2012. Find out more.

The advantage of the BTEC programme is the possibility to receive a certificate of education even if you don’t fully complete the programme. By earning 120 BTEC credit points (possible within 1 year), students can obtain the “BTEC Level 4 Higher National Certificate in Hospitality Management”.

In Latvia, BTEC educational programmes are considered a non-formal education, because after completing BTEC programmes, not Latvian state-recognized educational document, but the UK state-recognized educational document is issued.

Career and progression opportunities for graduates of the programme

Graduates of BTEC programmes successfully build a career not only in Latvia, but all over the world, because BTEC is an internationally recognized brand that guarantees high-quality education. Therefore, it is highly valued by both foreign employers and universities.

According to surveys conducted by HOTEL SCHOOL, which addressed BTEC graduates, the majority of graduates work in hotels and similar tourist accommodation providers in the European Union, the United Kingdom, the United States, United Arab Emirates, the Pacific Islands and other popular tourist destinations.

HOTEL SCHOOL has a developed network of partner universities, which provide graduates of BTEC programmes with the opportunity to continue their studies at leading universities in the UK and Switzerland, entering immediately in the third (last) year of the bachelor’s programme.

It is also possible to be admitted to other universities directly or using the Degree Course Finder database (if necessary, ask our student service staff how to use it correctly).

Admission requirements

HOTEL SCHOOL examines the profile of potential students, assessing a person’s ability to master the BTEC programme. To be eligible, you must meet at least one of the following criteria:

  • completed general secondary education;
  • acquired professional or vocational education in the hospitality industry;
  • work experience in the hospitality industry.

Students who have not previously completed a course of education in English must demonstrate English language proficiency at B2 level in accordance with the Common European Framework of Reference for Languages ​​or present IELTS 5.5 certificate or equivalent.

Read the full admission rules for BTEC 5 programmes.

Jūlija Pasnaka, Head of College, Chair of the Board
Jūlija Pasnaka, Head of College, Chair of the Board

HOTEL SCHOOL BTEC programme graduates are being awarded the same educational document as the UK college graduates. It is no different and offers the same opportunities as to British students, including continuing their studies at the most prestigious UK universities. At the same time, HOTEL SCHOOL students save a lot of money and can start an international education in their usual environment – right here in Latvia.

Comment from

​Dzintars Priedītis

​Dzintars Priedītis

Study Programme Director, Docent

"Hospitality industry today has become one of the major revenue generator for economies of various countries. It is crucial element of travel and tourism sector. We are providing our students with the latest hospitality industry information and trends for them to succeed with their professional career!"

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